Tag Archives: TimOhai

How to Deal with STRESSED OUT Customers

Thanks Tim!   Another great perspective on understanding and dealing with people. Especially the importance of having a clear enough picture of your own needs and objectives so you know when to… get away.     🙂

Tim Ohai

Next week, I am stoked to be joining my friends Jim Keenan (@keenan) and Anthony Iannarino (@iannarino) for a “jolt of Sales 411.” Our topic is going to be people who drive us nutshow to deal with a pain in the a$$ prospect/customer. Knowing these guys the way that I do, it’s going to be a GREAT conversation. One that you definitely won’t want to miss.

Since I typically obsess think about things way too deeply before doing these kinds of events, and I have been focused on the concept of stress this past year, I wanted to cover stress as ONE of the ways that a client can become an absolute terror.

High thermometerIn case you missed my last post on dealing with stress (and since it was months ago that I posted it!), let me give you a brief summary. I find that stress is generally…

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